Journal The Impact of Total Quality Management Practice on Employees’ Satisfaction and Performance: The Case of Mass Media’s Employees Publish by International Journal of Human Resource Studies see the official link URL http://www.macrothink.org/journal/index.php/ijhrs/article/view/9296 or you can see on Repository Universitas Muhammadiyah Palembang click link URL bellow
http://repository.um-palembang.ac.id/id/eprint/39
