The journal official link http://www.macrothink.org/journal/index.php/bms/article/view/9080/7629
or you can see on repository Universitas Muhammadiyah Palembang click link bellow
http://repository.um-palembang.ac.id/id/eprint/38
[Journal] The Effects of Total Quality Management Implementation on Employees’ Performance: The Case of PT Pertamina Refinery Unit III Plaju, Palembang-Indonesia
